MusicTeachers.co.uk

For teachers. Discount codes benefit both you and the student by encouraging them to purchase more lessons.

How do discount codes work?

For teachers: you've received en enquiry - hints and tips from successful teachers on the best way to convert an enquiry into a student

Responding to a new student enquiry

Teacher guides

For teachers: Changing your personal details such as name, address, email and phone number

How do I change my personal details?

For teachers: Advice on considerations before you delete your account and how to process this.

How can I delete my account?

For teachers. What is my registered email address and where do I use it?

Teacher: What is my registered email address?

For new teachers. A run-through of the process you will follow to complete your profile and be live on MusicTeachers.co.uk

Complete your profile

For teachers: Read how you, as a teacher, set your SMS preferences

How SMS notifications work

For Teachers: If the student's message isn't in your inbox thread, check your student's tab

I have been notified of a new student message, but cannot find it

Teacher profile and account management 

For teachers: The application process to sign up as a teacher

How do I sign up as a teacher?

For Teachers. The process for verifying your ID

Teacher: ID Verification

Teaching application and legal queries

For teachers. Forgotten your password? Here is how to reset it.

How do I reset my password?

Teachers should read this to help their students if they see the message 'something went wrong, please contact our office' when purchasing

Teacher: Troubleshooting - Issue when student are purchasing lessons

For students: How to get in touch with your customer support team

How do I contact customer support directly?

Teacher technical support

For teachers: Lesson Offers have specific refund rules and here are your options

How can I refund a lesson offer to a student?

For teachers: Refund a single lesson or a block of lessons

How can I refund a lesson block to a student?

For teachers. This article will explain how to cancel or reschedule a lesson that is booked into the system.

Cancelling and/or Rescheduling lessons

For teachers: this is the process a student must follow to purchase lessons blocks and lesson offers with you

Teacher: How a student purchases lessons

For teachers: the process to follow if you wish to change the lesson duration for a student

Teachers: How to change lesson lengths

For Teachers: If you realise a new student message is from a child, here is  some advice on how to deal with this situation

What to do if you receive an enquiry from someone under the age of 18

Teacher lesson booking and scheduling

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