Why Does My Invoice Show £0.00 for a Lesson?
If you’ve ever spotted a £0.00 next to a lesson on your invoice, you’re not alone. It can look confusing at first glance, but there’s usually a simple explanation. Here are the two main reasons this happens, and what you can do to check things over.
1. A Rebooked Lesson Credit
Sometimes, a lesson credit is added to your calendar, but the lesson doesn’t actually go ahead. In these cases:
You’ll see the original booking in your earlier invoice, with a strike-through line.
Even though it was cancelled, the full value of the lesson is still listed on that invoice, and that amount was paid to you as normal.
When the lesson is rebooked later, the payment from the original cancelled lesson is converted into a credit, and the credit carries a £0.00 value (since you’ve already been paid for it).
💡 Tip: If you’re ever unsure, scroll back through your previous invoices—you’ll be able to match up the strike-through entry with the rebooked lesson.
Should I Teach Lessons Showing £0.00?
Yes, you should proceed with teaching the lesson. The system is designed to correct any discrepancies by the end of the month, ensuring you are paid correctly for all completed lessons. If there are still errors after this adjustment, they will be manually resolved.
2. Cancelled and Rebooked in the Same Month
Another reason is when a lesson is booked into your calendar, then cancelled and rebooked during the same month. In this case:
The system adjusts the value of the credit at month end, when invoices are finalised.
Your paid invoice should always reflect the correct total amount owed.
Very occasionally, the update doesn’t pull through. If that happens, just email [email protected] and the team will fix it for you.
Key Takeaway
Seeing £0.00 on your invoice doesn’t mean you’re missing out on payment—it’s simply the system keeping track of credits and cancellations. The automated system reconciles all discrepancies by the end of the month, ensuring accurate payments. A quick check back through your invoices usually clears things up, and in the rare case something looks off, the team is ready to help.
👉 For more detail on how teacher payments work, take a look at our guide: Teacher’s Guide to Receiving Payments for Lessons.