How to structure lesson offers for multiple learners and payment flexibility?
Creating offers for lesson scheduling and payment that cater to multiple learners or allow flexibility in payments is a frequent requirement for instructors. Below are the guidelines to help you effectively set up offers while ensuring that both the scheduling and payment arrangements meet your needs.
General Guidelines for Structuring Offers
When creating offers for joint lessons (e.g., siblings sharing a trial lesson), ensure the offer's title includes clear details, such as the names of both children. For example, label the offer as: “Trial lesson for [CHILD_A] and [CHILD_B].” This provides clear identification of the participants.
For ongoing lessons post-trial, it is recommended to schedule separate sessions for each child. For instance, allocate back-to-back time slots (e.g., 15:00–15:30 for [CHILD_A] followed by 15:30–16:00 for [CHILD_B]). This approach allows for independent adjustments to schedules in the future.
Managing Offers for Multiple Lessons with Flexible Payments
If the total cost of an offer exceeds a specified amount (e.g., £100), the system provides the student with the option to pay in three monthly installments. This feature is ideal for larger offers or lesson bundles, helping students spread their payment over time.
For students who prefer paying strictly per lesson, create individual offers for each session. This allows them to pay as they go, without being tied to a multi-session payment plan.
Practical Examples
Siblings Taking a Joint Trial Lesson: Create a single offer with a descriptive title such as "Trial lesson for Sam and Lily." After the trial, schedule two consecutive lessons, clearly labeled in the description (e.g., "15:00-15:30 for Sam, 15:30-16:00 for Lily"). This makes scheduling more flexible should one sibling’s availability change over time.
Multi-Lesson Offers for Flexible Payments: If a student opts for 10 lessons costing £200, create a single offer with an option for three monthly installment payments. Alternatively, if the student prefers paying per lesson, create 10 separate offers, each corresponding to one of the lessons, to allow flexibility in payments.
By following these structured approaches, you can ensure clarity in lesson scheduling and offer creation, while providing payment flexibility that enhances the customer experience.
