This article explains the different ways you can get in touch with the customer support team. Our customer support team is available from 9:00 am-5:00 pm Monday-Friday, excluding bank holidays.
There are several ways you can reach us:
Email us at [email protected] for all enquiries.
Leave a message on our Help Desk, which is accessed by clicking on the yellow question mark icon at the bottom of most screens. We will email you back as soon as we can.
Phone is often not the quickest way to contact us, and we would recommend sending an email as your first option. Our office number is 0113 4830264, however this is not regularly manned and you will likely receive a message to send us an email for the fastest response.
If you have a safeguarding concern outside of these hours, please read the article regarding reporting safeguarding concerns for more information and contact details.