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Teacher's guide to contacting customer support

For teachers: Contact us by email or phone for support

Updated over 2 weeks ago

This article explains how to get in touch with the customer support team. Our customer support team is available from 9:00 am-5:00 pm Mon-Fri, excluding bank holidays.

  1. Email us at [email protected] for all enquiries.

  2. Send us a message through our Chat function.

  3. Call us on 0113 4830264 - however, the phone is not the best form of contact and we would recommend sending an email for the fastest reply.

If you have a safeguarding concern outside of these hours, please see the article regarding reporting safeguarding concerns.

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