If your account has been locked after too many incorrect attempts, you'll need to contact us first to unlock it before you can reset your password.
How to reset your password
You'll need access to the email address you registered with.
Go to the "Forgot your password"-page
Enter your registered email address in the "Email address" box
Press the “Reset my password” button
You will receive an email to your registered email address, sent from [email protected]. If you don’t receive an email within 5 minutes, please check your spam folder
In the email, press the “Create new password here” button and the “Create/reset password” page will open in your default browser
Enter your registered email in the “Your email” box
Enter your new password in the “Enter your new password” box
Re-enter your new password in the “Confirm your new password” box
Press the “Reset password” button
Not working?
If you've reset your password but still can't log in, check your device's saved passwords. Your browser or phone may be auto-filling an old password. Clear the saved password and enter your new one manually.
What if my account is locked?
If you've entered the wrong password 5 times, your account is locked for security. You won't be able to reset your password until your account is unlocked. Contact us via [email protected].