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Teacher's guide to how a student purchases lessons

For teachers: this is the process a student must follow to purchase lessons blocks and lesson offers with you

Updated over 2 months ago

There are several ways to pay for lessons on MusicTeachers.co.uk, however, please note, students must pay for lessons before the lesson takes place.

Single lessons & Blocks of lessons

Once you input the agreed lessons into the calendar, your student will receive an email notification to confirm this. They should sign into their student account, where the lessons will be displayed on their dashboard.

Next to the lesson, they press the blue "View and Pay" button. and select the lessons they wish to confirm and the ones they wish to reject.

Next, they should select the lessons they wish to confirm and click the blue Go to next step button.

Now they can choose the duration of the lesson then the number of lessons they wish to purchase from Single lesson, 5 block, 10 block, 20 block or 40 block.

  • Choose the duration of the lesson

  • Select the number of lessons to be purchased

  • Decide whether they would wish their block to be automatically renewed once completed

  • Press Continue

  • Select the payment method and accept the terms and conditions

  • Press go to payment

When they have completed their purchase, they will be shown their receipt. They will also receive a copy of this sent to their email address.

Trial lessons & Lesson offers

When you book a trial lesson or a Lesson offer, your student will receive an email with a link to the lesson overview. Here, lesson length and number of lessons are predetermined, so all they have to do is:

  • Click "Proceed to payment"

  • Select the payment method and accept the terms and conditions

  • Press go to payment

  • Follow the instructions in the payment flow

If they encounter problems

If they encounter problems

  • If they experience problems with their payment, here are some tips on what they can do:

  • Check that their payment card is valid and that the information they have entered is correct

  • Check that their payment card is linked to the correct bank account and that sufficient funds are available.

If they encounter problems not covered in this article, they can write to us at [email protected] so we can help.

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