Knowing how to effectively use the calendar on MusicTeachers.co.uk is essential for managing lesson bookings and payments. The calendar not only helps track lesson schedules but also provides visual indications of booking and payment statuses. This article explains how to understand the calendar colour coding, verify confirmed lessons, and resolve unconfirmed lesson entries.
Understanding Calendar Indicators
What Does a Green Lesson Entry Mean?
When a lesson entry in the calendar turns green, it indicates that the booking is confirmed and the payment has been successfully processed. This colour serves as a visual confirmation for both the teacher and the student that the lesson is fully booked and paid for. At this point the lesson will also be visible on your invoice for the relevant month.
Troubleshooting Unconfirmed Lessons
Sometimes, lessons that are purchased by students may still appear as unconfirmed in the calendar (orange). This is often due to mismatches between the type of purchase and the lesson booking.
Common Cause of Unconfirmed Lessons
A lesson purchased as a single lesson credit or as part of a block cannot be used to pay for a Lesson Offer. For example:
If the booking was created as a Lesson Offer but the student used a lesson credit to make the purchase, the lesson will remain unconfirmed in the calendar (orange).
Steps to Resolve Unconfirmed Lessons
To resolve such scenarios, follow these steps:
Refund and Rebook: Email support at [email protected] to request a refund for the purchase and ask the student to directly pay for the Lesson Offer.
Cancel and Recreate Entry: Cancel the existing Lesson Offer and create a lesson booking in the calendar that applies the student’s credit. This ensures the payment aligns correctly with the booking.
When set up correctly, the lesson entry in the calendar will turn green, confirming successful payment and booking.
Verifying Correct Setup of Lessons
After correcting mismatches or setting up a new lesson entry, it’s crucial to verify that the lesson is correctly confirmed. The easiest way to do this is:
Delete any mismatched Lesson Offer.
Recreate the lesson using the appropriate student credit.
Check the calendar entry. A green colour confirms that the lesson has been paid for and is fully confirmed.
Best Practices for Calendar Management
Always confirm the type of lesson or credit the student is purchasing matches the type of booking.
Regularly check your calendar to ensure all lessons are turning green as confirmation of booking and payment.
Reach out to support if discrepancies persist after making corrections.
By following these guidelines, teachers can efficiently manage lesson schedules and payment confirmations using the MusicTeachers.co.uk calendar.