When purchasing lessons, you may be offered the option of paying in monthly instalments. We call these instalments "split-payments". This option will be displayed during the purchase, after you have chosen the lesson block you wish to buy.
Split Payments - when can I use this option?
Examples of when you can choose to pay using split payments rather than in full on the day of purchase are:
Blocks of 10 lessons: over 2 monthly instalments.
Blocks of 20 lessons: choose from 5, 3 or 2 monthly instalments.
Blocks of 40 lessons: choose from 12, 9, 6 or 3 monthly instalments.
Lesson Offers over £100.00: over 3 monthly instalments.
Payment Dates
The first payment is due on the day of purchase, with subsequent instalments being taken on the first of the month. If your first payment is taken between the 1st and 19th day of the month, the next instalment will be taken on the first of the next month. If your first payment is taken on the 20th day of the month or later, the next instalment will be taken on the first day of the following month. This is to help students to not face two instalments close together.
For example:
Student James purchases a block of 10 lessons on the 13th May. He chooses to spread the cost over two monthly instalments. The first payment is taken on the 13th May, the second and final instalment is taken on the first of June.
Student Amir purchases a block of 20 lessons on the 23rd May. He chooses to spread the cost over three monthly instalments. The first instalment is taken on the 23rd May, the next instalment is taken on the 1st of July, and the final instalment is taken on the 1st of August.
Important Points
If you choose the split-payment plan you are agreeing to make a payment each month for its duration, no matter how many lessons have been used and when. If you stop your lessons for a break or only take lessons infrequently, the monthly instalments will continue with the plan until its scheduled completion date. Lesson purchase schedules are independent of the dates lessons are used and lessons are valid for up to 1 year from the date of purchase.
If you miss a split payment, for example, if your card details need updating, this can be rectified by inputting your card details again. Log into your account, and click 'My Account' on the top navigation bar. Next, from the left-hand list, choose 'Payment Details'. You can update your card details here. Please note that if you have missed a payment, it will be collected after you update your card details.
For more information on failed split payments, please read our article on this.
Please email Support at [email protected] if you have any questions.